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Company Services
Central Headquarters
Our company's main office, located in Mauritius, is in ongoing contact with the various archives across Africa. The headquarters coordinates recruitment, oversees work processes in the archives, and incorporates work and management methods of the highest standards. Each archive has its own unique characteristics and needs, according to the customers it serves, but the work methods and processes are dictated from company headquarters to create centralized control and oversight.
Procurement and IT Services
The company's headquarters provides procurement services to all archives, such as equipment for physical storage, computer hardware and software, electric gatherers, fire-extinguishing systems and security equipment (CCTV systems biometrics access control). The IT department provides computerized services for all archives including software installations and updates, trouble shooting, upgrades, backups and maintaining continuous work.
Recruiting a Professional Work Force
A skilled work force that is constantly learning and incorporating innovations is the key to an excellent archive service. We locate professional, experienced and resourceful managers and train them meticulously. The archive managers put together a team and train them in cooperation with International Archive Services headquarters, which provides training in different domains related to the ongoing operations of the archive, customer service, incorporating new software, advertising and marketing.
Marketing and Sales Services
Over the years we've learned which are the most effective resources for marketing and advertising in order to build a solid customer base for archives in Africa. This knowledge is at the disposal of the archives we manage and is adapted to suit the specific country or region in which the archive is located. Archive managers receive ongoing training in these domains and initiate marketing and sales campaigns according to predefined plans and targets. The company takes advantage of its wide geographic reach and its contacts with international end-customers in the various countries to best serve its customers.